This website is managed by Dressing Room Company, through its office in Hong Kong (“Dressing Room/we/us”).

We believe shopping at dressingroom.com.hk is as secure as shopping in store. We respect the privacy of our online visitors, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. We will not sell or disclose customer information (including email addresses) to third parties. We may only disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Dressing Room or as required by law.

This Privacy Statement explains what information we collect on this website, how and when it is collected, what we use it for and how we will use it.

What information we collect and how we use it

When you place an order with us we collect certain information which is required to allow us to process your transaction and deliver your order. This includes your personal details, order details, details of your address(es) and payment details.

We will use this information to process your transaction and dispatch your order.

In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes the companies who handle our order dispatch service and our delivery company. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order.

We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.

You can choose to sign up for our regular email newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, SMS and telephone.

From time to time, we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further. Providing us with such additional information is entirely voluntary.

We will not pass your information to any third parties outside of Dressing Room, except where required to do so as a part of the sale, disposal or transfer of our business, in whole or in part. However, we will ensure that the new entity agree to protect the confidentiality of your personal information consistent with this privacy policy.

Payment by PayPal

Dressing Room does not collect credit card information from customers who place an online order. We use the PayPal Website Payment Standard solution which is protected by industry-leading security and fraud prevention systems. At checkout, customers are transferred to a secure PayPal page to enter payment details and then directed back to our website. When you use PayPal, your financial information is never shared with Dressing Room.

Note: You do not need a PayPal account to pay with a credit card via PayPal.

No Junk Mail

We know that everyone is busy, and nobody likes their email inbox cluttered up with junk mail.

We will only send you marketing messages if you sign up for our mailing list or register an account with us. If you decide that you no longer want to receive emails from Dressing Room, you can unsubscribe at any time by clicking here.

Website Security

When you shop at our website we use a 128-bit SSL encrypted secure internet connection to protect your payment details. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet.

While we take all reasonable steps to protect your personal information from unauthorised access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

About Cookies

In order to improve your experience when shopping on the website we use cookies. A cookie is a piece of information our website will place on your computer’s hard drive that can track your movements while you are on the website, it will also recognize you when you visit our website again. If you have registered with us, then your computer will remember your email address which will save you the hassle to key it in every time you re-visit Dressing Room.

Cookies are stored in order for us to continually improve our website and provide a better on-line shopping experience for you. They are mainly used for administrative and marketing purposes, for example, to store the customers’ preferred currency so that you do not have to reselect every time you visit our website using the same computer. The cookies will not contain information that will enable anyone to contact our customers via telephone, email or any other means.

Most web browsers automatically accept cookies, but you have a choice not to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, please note that if you disable the use of cookies on your computer, you may not be able to shop on our website.

If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

Site Statistics

Dressing Room may disclose aggregate, anonymised statistics about the number of visitors to this website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. Further information regarding the way in which this information is obtained and used can be obtained by contacting our customer care team here.

Third Party Sites

Our website may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Acceptance of Privacy Policy and Modifications

By accessing and using dressingroom.com.hk (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. Dressing Room reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you shop online with us. We will notify you of any changes in our privacy policy by posting the modifications on our website.

Access to your Data

At any time, you may access, review and update your personal data by signing into your account here.

Contact Us

If you have any comments or queries regarding our privacy policy, please click here to write to us.